Jack started his journey as part of a regional Electrical Wholesaler’s domestic renewables division, tasked with complaints handling. Jack was approached by a retail finance provider to provide expertise in resolving a renewable install dispute under a Section 75 claim. Jack’s performance in case handling spurred on an influx of cases awarded to him and subsequently Remedial Solutions UK was born. Jack has recently set up Remedial Solutions UK Ltd where he oversees a team of home improvement repair specialists who operate on behalf of major UK lenders, acting as a liaison between customer and lender in order to resolve complex cases across the home improvement & renewable sectors.
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